Title:  Supervisor - Showroom

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Job Purpose

To supervise showroom operations by managing staff, ensuring excellent customer service, maintaining visual standards, and supporting sales performance to achieve business goals.

Job Responsibilities

• Team Supervision: Supervise showroom staff, assign daily tasks, and ensure smooth coordination and productivity.
• Customer Service Management: Ensure customers receive excellent service, resolve issues promptly, and maintain satisfaction levels.
• Sales Monitoring: Track daily sales performance, support the team in achieving targets, and report progress to management.
• Visual Merchandising: Ensure product displays, layouts and updated price tags and align with brand guidelines and seasonal promotions.
• Stock Oversight: Monitor stock levels, coordinate restocking, and ensure accurate inventory records.
• Complaint Handling: Collect customer feedback, resolve complaints, and implement improvements where needed.
• Commitment to administrative guidance: Adherence to management instruction related to business needs.

Education

Experience

• Minimum three years of experience in retail operations.

Language

• Fluency in Arabic and English.

Skills

• Team Leadership
• Customer service
• Sales coordination
• Inventory management
• Communication
• Time management
• Problem-Solving

Competencies