Title: Sr. Specialist - E Solutions
Description:
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Department / Plant |
Information Technology |
Section |
IT - E-Solutions |
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Grade |
12 |
Last Update |
4th May 2025 |
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ISO Number |
J-AAA-06-25 |
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Job Purpose
To lead the development and implementation of innovative e-solutions that enhance business processes, improve customer experience, and drive digital transformation within the organization.
Job Responsibilities
- Solution Development: Design and develop e-solutions tailored to meet business needs and improve operational efficiency.
- Project Management: Oversee e-solution projects from inception to completion, ensuring timely delivery and adherence to budget.
- Technical Support: Provide advanced technical support and troubleshooting for e-solutions, ensuring minimal downtime and optimal performance.
- Quality Assurance: Implement and maintain quality assurance processes to ensure the reliability and effectiveness of e-solutions.
- Market Research: Conduct market research to stay updated on the latest e-solution trends and technologies and recommend improvements.
- Compliance and Security: Ensure all e-solutions comply with industry standards and regulations and maintain robust security protocols.
- Performance Monitoring: Monitor the performance of e-solutions and implement enhancements to improve functionality and user experience.
Education
Bachelor’s degree in Information Technology
Experience
- Minimum five years of experience in developing and managing e-solutions.
Language
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Fluency in Arabic and English.
Skills
- Technical proficiency
- Stakeholder management
- Problem-Solving
- Attention to details
- Market Analysis
- Communication
- Creativity
Competencies
Advisory & Consulting
Application Management & Maintenance
Business Analysis
Collect & Interpret Information
Data Management
Hardware Management
Listening, Understanding & Responding
Loyalty & Dedication
Security, Information & Application Protection
Technical Support
Technical/ Industry Knowledge
Work Ethics and Values