Title: Specialist - Network
Job Information
| Job Title: | Specialist - Network | Reporting to | Manager -IT Operations & Communications |
| Department / Plant Name | Information Technology | Section | IT Operations & Communication |
| Grade | 11 | Job ID | 30000849 |
Job Summary
Responsible for implementation, configuration, upgradation, and patch management, troubleshooting, sizing and security of ICT servers, server applications and to take application and data back-up and restoration.
Duties & Responsibilities
Primary Duties & Responsibilities
• Installs and configure network devices and troubleshoots network problems.
• Installs and terminates network cables and troubleshoots network cabling problems.
• Conducts preventive maintenance on existing hardware of network devices.
• Installs application software’s as requested by the users.
• Installs network devices in local / remote areas as directed.
• Coordinates closely with other members of network team in providing support to network problems.
• Provides network support outside regular working hours which is compensated for as per policy
• Performs other assorted activities as assigned.
Communication Channel
Internal Communication
- SCC Departments & Plants.
Education
Requirements
• 1 – 2 years’ experience in network support.
• Proficiency of English language is required.
• Good communication skills.
• Driving license
Competencies
Key Performance Indicators
- % Of maintain operational, configuration, or other procedures.
- % Of data maintain.